Shipping and Handling
Orders that need to be painted should typically leave our facility within 5-10 business days from the date of purchase, depending on our current demand, volume and item ordered. The majority of other orders on our website are shipped within one or two business days.
Shipping estimate for non-painted parts: 5-10 business days
Shipping estimate for painted parts: 10-15 business days
Charges for shipping and handling will be added to all orders unless there is a special agreement between the two parties. We use UPS, FedEx, USPS, and other freight couriers as our shipping providers.
You can make an arrangement for express service by paying additional painting and shipping fees. Request more information on the status of your order or questions related to shipping on our order status and shipping page.
For items that are shipped via freight, customers must note upon delivery receipt any damages they see on the packaging of the part itself.
For freight couriers - If there are obvious signs of damage, please refuse the shipment. DO NOT sign the shipping slip provided by the driver and contact us immediately to file an insurance claim. If you have signed the free & clear waiver without any notations of damages to the packaging or parts upon receiving the shipment, your claim may not be approved.
For other couriers (USPS, FedEx, and UPS) - Customers have up to 7 days after receiving the item to notify us of damages so we may file an insurance claim. After 7 days, your claim will not be approved.
High-Quality Packaging :
The fact that vehicle parts are often oddly shaped and large is one of the main reasons many people are hesitant to order them online. Many of our competitors bent the sides of the bumper. The harm that these items sustain during shipment is almost unrepairable.
We use only full-size shipping boxes and packaging, and we do not bend any parts we ship!